Privacy policy

Privacy policy

Privacy Policy

This Privacy Policy describes how Zain Tech House (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise interact with us. We are committed to protecting your privacy and handling your data in a transparent and responsible manner.

1. Information We Collect

We may collect various types of information from and about you, including:

  • Personal Identification Information: Name, email address, phone number, company name, job title.
  • Contact Information: Address, billing information.
  • Website Usage Data: IP address, browser type, operating system, referral sources, pages visited, time spent on pages, clickstream data.
  • Communications Data: Information you provide when you communicate with us via email, phone, or contact forms.
  • Client Project Data: Information necessary to perform our services, which may include client content, access credentials (where necessary and securely managed), and project-specific data.

2. How We Collect Information

We collect information in several ways:

  • Directly from You: When you fill out forms on our website, sign up for our newsletter, request a quote, engage us for services, or communicate with us directly.
  • Automatically Through Technology: As you navigate our website, we may use cookies, web beacons, and similar tracking technologies to collect usage data.
  • From Third Parties: We may receive information from third-party services that you use in conjunction with our services (e.g., analytics providers, CRM systems).

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver the digital marketing, web development, design, and other services you have engaged us for.
  • Communication: To respond to your inquiries, provide customer support, send important updates, and inform you about our services.
  • Marketing and Promotion: To send you marketing communications, newsletters, and promotional offers that may be of interest to you (you can opt-out at any time).
  • Website Improvement: To understand how users interact with our website, troubleshoot technical issues, and improve our website’s functionality and user experience.
  • Analytics and Research: To perform data analysis, identify trends, and conduct research to improve our services.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
  • Security: To protect our website, services, and users from fraud, security breaches, and other harmful activities.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, delivering our services, or performing functions on our behalf (e.g., hosting providers, analytics providers, payment processors, CRM systems). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Client Consent: With your explicit consent, we may share certain information with third parties for specific purposes.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
  • Business Transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to a successor entity.
  • Protection of Rights: To protect the rights, property, or safety of Zain Tech House, our clients, or others.

5. Data Security

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Retention

Initiating a chargeback with your bank without first contacting Zain Tech House to resolve an issue is a violation of our terms and conditions. We reserve the right to dispute any chargebacks and, if successful, to seek recovery of any associated fees and costs.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Right to Access: To request a copy of the personal information we hold about you.
  • Right to Rectification: To request correction of inaccurate or incomplete personal information.
  • Right to Erasure (Right to Be Forgotten): To request the deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: To request that we limit the way we use your personal information.
  • Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: To object to our processing of your personal information in certain situations.
  • Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@zaintechhouse.com or +1 773 302 6159. We will respond to your request in accordance with applicable law.

8. Third-Party Link

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

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  • info@zaintechhouse.com
  • +1 773 302 6159
  • 2995 Marion Ave The Bronx, NY 10432
  • © Copyright 2025. All Rights Reserved. Zaintechhouse